TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (393 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2025
Always have a great experience at Gunther VW. Eddie is fantastic and makes you feel like he really cares. This was my second purchase from Eddie, and he treats me like a friend. He's a huge asset to this dealership.
TYPE:SalesMODEL:Golf RYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2024
My service consultant was incredibly helpful, including proactively calling me the morning of my appointment after seeing that I needed a tire, to ensure that the tire would be in stock. This is a huge improvement over the previous time I needed a road hazard tire replacement at Gunther VW, in June 2024.
07-08-2025
Thank you for your feedback Mr. Giza! We are happy to hear that your service advisor Nicole was very communicative during your service visit. We greatly appreciate you and your business and hope you have a wonderful week!
TYPE:ServiceMODEL:BeetleYEAR:2019
My appointment was for 8am. The same time the staff was arriving.
07-08-2025
Thank you for your feedback Ms. Colella. We do apologize if our staff was arriving at the same time as your appointment; our service department does open at 7:30am and our technicians do roll in before 8:00am. We will take your feedback into consideration and make sure all staff is here before our customers. We hope you enjoy the rest of your week!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2019
This was my best experience in the five years I’ve been going here. It was because of the representative at the counter. Best communication I’ve had at a car dealership.
07-01-2025
Thank you for your feedback Mr. Schricker! We're glad we were able to provide you with the best service experience as well as great communication. We greatly appreciate you and your business and can't wait to see you again soon for regular maintenance!