1270 N. Tomoka Farms Road
Daytona Beach, FL 32124
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2020
Had my car towed in with Volkswagen Carnett roadside assistance after running over an object on the road getting a flat. I was notified that the car was there my Tire And Wheel warranty replaced the tire. I received my car back quickly and clean. Good job Gunther Volkswagen service..
10-15-2024
Thank you for your positive feedback! We are happy to have service your vehicle in a timely manner and the repair was covered under your warranty. We greatly appreciate you and your business and hope you have a great week!
TYPE:SalesMODEL:Jetta GLIYEAR:2025
John Fillion was wonderful to work with. He showed me several cars and was very knowledgeable about the different models I was interested in. He took his time to show me all the options the car I chose had. John kept me informed every step of the way. I can't thank him enough. Andrew Bossard the Sales Manager was great. He understood my needs and listened to me and gave me a great deal. Richard Haines in Finance was very helpful in getting me thru the final process. I can't say enough about what a great experience this was from start to finish.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:Jetta GLIYEAR:2025
TYPE:ServiceMODEL:Golf RYEAR:2019
Asked the service manager Mike questions received answers back with good explanations
10-08-2024
Thank you so much for the positive review, Mr. Kush! We are happy to hear that Mike was good help to you and appreciate your acknowledgement and kindness.
TYPE:SalesMODEL:TaosYEAR:2024
Mike Scarlett, our salesman was great. He listened, was patient, and very helpful before, during, and after our purchase.
TYPE:ServiceMODEL:TiguanYEAR:2023
I had one small problem with my key fob not being able to open the door locks with the fob. At the dealer the attendant checked and found that the fob was faulty and immediately told me one had to be ordered and it would take some time to get. He reminded me when they come in to bring both fobs for the replacements. I was later notified of their arrival and when I arrived I was taken care of and within a short period of time the vehicle was programed with the new fobs and I was on my way. The service was outstanding and veery much appreciated.
10-07-2024
Thank you for your positive review! We definitely try to ensure a smooth and quick process and we are happy to hear that was your experience with us. Thank you again Mr. Flud!
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2024
Communication was outstanding. Work performed with quality results. Cost was resonable. Vehicle was ready as promised. Shuttle was outstanding. Driver courteous, friendly, & personable. Keep up the great work Gunther Volkswagen.
10-07-2024
Thank you so much for your positive feedback, Mr. Ostrander! We are more than happy to hear that your communication with our staff was outstanding. We certainly appreciate the kind words of our shuttle service driver as well as the recognition of the time-framing of the service and the quality. Thank you again!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
After purchasing my vehicle, I immediately found a leak, I brought it in, not only did I feel I was not taken seriously, my vehicle was not fixed. After calling several times to schedule new service, I was scheduled with Joel Lombard, and was met by both Joel as well as Mike the service manager. I offered photos of the issues, but since my car was still showing the issues, they both came out to my car, and took my concerns and understood my frustration. Not only did they listen to everything, they took provided me their cell phone numbers. This time they took their time, and so far my car is back home, and working properly. Thank you Mike and Joel for making me feel heard, and not rushed. My second time was a much better experience, and any future service will be with Joel
10-07-2024
We apologize that your first time around with us was not the best experience, with that being said, we are happy to hear that your second time around with Joel and Mike was better. We thank you for your feedback and appreciate your honesty!