Average Score (393 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

393 Ratings

4.6 Average

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  • Scott H.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Didn’t do a thorough job and inspecting possible water damage to the ECM. There is a guard just below the outside windshield wipers the black guard that you can take out and when I saw either side, it had mold in there and evidence of water being there that fed down into a black hole. It is this that I consider to heaven been experience to water damage, Which damaged the electronic motor control severely

    09-10-2025

    car came in with no traces of water and no codes stored in the history or present, could not duplicate issue on road tests.

  • Edgard B.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Terrilyn R.09-08-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Nelson M.09-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Efficient, prompt an courteous sevice.

  • Jeremy N.09-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Misdiagnosed the issue costing me over a grand in service fees.

  • Jennifer B.09-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is my 4th vehicle from Gunther Volkswagen and from the moment you meet with the salesperson to the moment you sign papers for leasing or financing the experience is great! They treat you like a member of the family. I love going to Gunther Volkswagen!

  • Eliana P.09-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Bill was great!! Very nice, helpful and kept me informed about my car.

  • Laura K.09-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Robert I.09-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everything good

  • Julie D.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Always very friendly. I don’t appreciate the 3% credit card fee Also unhappy that it cost almost $500 for a new battery!!!!😩😡