Average Score (374 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

374 Ratings

4.5 Average

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  • Jeffrey S.12-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Frank H.12-19-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Both Sales and F&I personnel were great!

  • Nathan P.12-19-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    The car is fantastic. Unfortunately, the salesperson acknowledged that my brand new car was not adequately cleaned. They even took a photograph with their personal phone, so that it would be documented that my new car was not adequately cleaned. He said to set up a time to bring it in, which I did. I emailed with my schedule and also added that I have spine surgery scheduled, so if we could get it done sooner than later, that would help greatly. Salesperson has yet to respond after repeated attempts. I honestly can't recommend Gunther VW for the simple fact that the salespeople will tell you anything to get you to sign the papers, then ignore you once the payment clears. Shameful.

  • Robert R.12-18-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Helenann C.12-16-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Robert C.12-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Frederick B.12-15-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Milagros A.12-14-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    El peor servicio de todos

    12-16-2024

    Por favor, llámenos al concesionario para que podamos ver qué podemos hacer para resolver este problema.

  • Lavisha A.12-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jared Naegeli was awesome from first call end until I drove off in my new VW would recommend him 100% knowlegeable in all aspects of volkswagen Tiguan & Atlas appreciated every detail given. Gave me a loaner while I made decision not expected. Albert & Daniel in finance were hands on and helped me get ALL MY WANTS!!! Thank you Team effort Love my new high end 2Ride....

  • Jonathan M.12-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I will definitely continue to utilize Gunther VW Daytona's service department for my needs. The service I received was polite, quick, correct, and reasonably priced. When I had potential warranty issues, they were taken seriously and accurately.

    12-12-2024

    Thank you so much for such a positive review Mr. Mahany. We appreciate your honesty and are very happy to hear that you enjoyed service. We do apologize for not being able to provide a loaner for this service, though we are very grateful you are understanding. Thank you!