TYPE:ServiceMODEL:TaosYEAR:2023
Average Score (374 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
The start/stop feature was finally fixed during this visit. Unfortunately it was the 4th or 5th time I was there to have the same issue fixed
01-13-2025
Thank you so much for the honest feedback, Mr. Honeycutt. We do apologize for you having to travel back to the dealership multiple times to service your vehicle. We are happy to hear to we were able to eventually resolve the issue. Thank you again for the feedback and have a wonderful day!
TYPE:SalesMODEL:ID.4YEAR:2024
My salesman Mike was the best!!!!!!
TYPE:SalesMODEL:TiguanYEAR:2024
Full disclosure. Car was pre owned Registered to James Allen Teter of Port Orange FL in July 2024. Ins policy shows as Owner. Had a ABS module replaced before I got it. After 7 days system notified me to stop because a battery issue occurred. Took to Hanania of Orange Park, Failed to start for Service personnel, Allan. HOUR LATER batter needs replaced. Done, Brought out to me. Again wouldn't start for Allan. Returned to shop, got a loaner same model. One touch windows works on loaner, but not mine. Two days later, notified a Gateway module is suspect said Dave Oliver(tech, I think) may receive Mon or Tue (4days). Not convinced it's going to fix it. Already has had more maintenance than my previous 7 year old Honda CRV. NO not real happy right now. Need a NEW car. People good to me so far. Product not.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Staff was very attentive their professionalism was second to none
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2019
01-09-2025
Thank you for the honest feedback. We would like to speak to you about your concerns, please get into contact with our service manager. Thank you, have a great day.
TYPE:SalesMODEL:AtlasYEAR:2025
From my first encounter with my sales person to driving out with my new vehicle Jared Naegeli made me feel comfortable with showing me various models/colors and overall information about Volkswagen.