TYPE:ServiceMODEL:BeetleYEAR:2018
Scheduling was easy and Joel kept me informed all day
Average Score (374 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
01-21-2025
Thank you so much for the kind feedback Miss Disney! We are very happy to hear that Joel was keeping you informed on your service and that Kaitlyn was very kind during your experience as well! Thank you again and we hope you have an amazing day!
TYPE:ServiceMODEL:PassatYEAR:2022
Honesty Called and checked in when they said they would
01-20-2025
Thank you so much for the positive review! We are very pleased to hear that we were able to accommodate you while your vehicle was being serviced! Thank you so much for acknowledging the timely check-ins from your advisor. Have a great day!
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Garrett was our salesman. Excellent knowledge and rapport
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Scheduling is very chaotic and having an appointment means nothing. You will still wait for hours to be services. Why have appointments at that point?
01-16-2025
We are very sorry to hear that the scheduling process was chaotic and we were unable to get you in at your scheduled time. We do apologize for this and take your review into very careful consideration moving forward to ensure an easier and more reasonable experience for all of our guest. Thank you, we hope you have a wonderful day.
TYPE:ServiceMODEL:TaosYEAR:2024
Love having Gunther VW hear me. I usually wait for my car and Nicole let me informed and had me out in a reasonable amount of time.
01-16-2025
Thank you so much for the positive review! We appreciate your kind words about our service advisor Nicole! We are very happy to hear that she was keeping you informed about your vehicle and had a reasonable timeline for you. Thank you again!
TYPE:ServiceMODEL:TaosYEAR:2024
Love having Gunther VW hear me. I usually wait for my car and Nicole let me informed and had me out in a reasonable amount of time.
01-16-2025
Thank you so much for the positive feedback! We appreciate your kindness and are very pleased to hear Nicole was keeping you informed and set up a reasonable time line for you. Thank you again!
TYPE:ServiceMODEL:ID.4YEAR:2023
01-14-2025
Thank you for the honest feedback, we appreciate it and hope you have a great rest of your day.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024