1270 N. Tomoka Farms Road
Daytona Beach, FL 32124
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
1. Appointment was for a recall, tire rotation, and oil change. Drove 1.5 hours to find out it’s an all day process for the recall. 2 appointment details didn’t copy so they didn’t know about the oil change or rotation. 3. Asked about check engine light which is also an all day process. 4. Ended up waiting 3 hours for an oil change and tire rotation.
02-07-2025
Thank you so much for the honest feedback. We are very sorry to hear that we did not provide you with a pleasant and enjoyable experience. Our service manager is going to reach out to you to discuss the experience you had. We prioritize these concerns and thank you again for you honesty. Have a wonderful weekend!
TYPE:ServiceMODEL:JettaYEAR:2024
Service took to long.
02-06-2025
Thank you so much for the honest feedback. We do apologize for not resetting the tire pressure indicator and for the service not being completed in a timely manner. We appreciate your review and will take your comments into careful consideration moving forward. Thank you and have a wonderful day!
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
I lost my car key so I had to order a new one and bring my car in to have the key programmed. I got reminders of my appointment and the staff was there and eady when I arrived at the appointed time. In the past, I've been disappointed with the customer service at this dealership, but it has improved 100 percent.
02-04-2025
Thank you so much for the positive review! We are very pleased to hear we were able to exceed your expectations and to have improved your overall experience in our service department. We appreciate your honest review and look forward to upholding this standard for your future visits!
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2022
Quick servic
02-03-2025
Thank you so much for the positive review, Mr. Mulvihill! We are very happy to hear that we were able provide you a quick service that left you feeling pleased with our service department! We appreciate your feedback and hope you have a great day!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2025
I had the best experience thanks to Nick and Alex. They helped me in every way possible.
TYPE:SalesMODEL:AtlasYEAR:2024
Very welcoming and accommodating to vehicle needs and and payment arrangements
TYPE:ServiceMODEL:TiguanYEAR:2024