TYPE:ServiceMODEL:AtlasYEAR:2024
Average Score (374 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
Joel my service advisor was helpful and friendly. He listened to my concerns and assured me he would address them. The dealership is clean and modern.
03-03-2025
Thank you so much for the positive review! We appreciate your acknowledgement of our wonderful advisor, Joel and we are very happy to hear that he was very helpful to you! We look forward to seeing you again for your regular service appointments!
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2024
Our salesman was super friendly, professional, and understanding. He took the time to ask questions about our family and helped us find a vehicle that best suited our needs. The whole staff there was quick, efficient, and friendly. We thoroughly enjoyed our time there and would recommend this location to anyone. We couldn't be happier with our purchase.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2018
They returned my car to me not repaired i got stranded.... when I called them no apology was given they said just bring it back in ... NOT O K !!!! Will not bring my car back to them. This is my third bad experience with this dealership! They are awful!!!!!!
02-24-2025
Thank you for the feedback Mr. Harris. We do apologize for the experience that you had with us and our service manager is going to reach out to you in regards to finding a solution for this situation. Thank you again for the feedback and we hope you have a wonderful day!
TYPE:ServiceMODEL:ArteonYEAR:2021
Excellent
02-24-2025
Thank you so much for the positive feedback! We really appreciate your kindness and look forward to seeing you for your regular maintenance in the future!