1270 N. Tomoka Farms Road
Daytona Beach, FL 32124
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2018
Very easy. Met at the door by Bill who told me to make myself comfortable in the waiting area. I did and about twenty-five minutes later he returned to tell me me the car was ready and I was off for home minutes later. That's how a service department should be run and Gunther runs it right.
03-22-2025
Thank you for your feedback Mr. Miller! We're happy to hear that your service advisor Bill was helpful during your service visit. We are glad to have serviced your vehicle in a timely manner. We hope you have a fantastic weekend!
TYPE:ServiceMODEL:PassatYEAR:2019
Everything was good but don’t appreciate the extra fee for paying with a credit card!
03-21-2025
Thank you for your feedback Mr. Wagner. We do apologize about the inconvenience with the credit surcharge; we are working to eliminate that for our customers. We greatly appreciate you and are happy you had a good service with us.
TYPE:ServiceMODEL:TaosYEAR:2024
I had a fantastic experience with my recent car service! The process was quick and easy from start to finish. Joel was very welcoming and clearly explained everything, which made me feel comfortable. I also used the shuttle service, and Hector was amazing — friendly and professional. The whole experience was smooth and efficient, and I left feeling really good about the service. Highly recommend!
03-21-2025
Thank you for your feedback! We're happy to hear that Joel was very welcoming and helpful during your service visit and that Hector was friendly and professional. We greatly appreciate your business and hope you have a fantastic weekend!
TYPE:ServiceMODEL:TaosYEAR:2024
I’ve been to other VW service centers and didn’t receive even half the attention your location provided. I was greeted quickly, given an estimated time for service and updated throughout.
03-21-2025
Thank you for your feedback Ms. Rufer! We are so happy to hear that our staff was attentive to you during your visit. We greatly appreciate you and your business; we hope you have a great weekend!
TYPE:SalesMODEL:Jetta GLIYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2025
TYPE:SalesMODEL:TiguanYEAR:2024
Jared was patient, considerate and answered all our questions...
TYPE:SalesMODEL:TiguanYEAR:2024
Because the Dealer at VW st, Aug, FL was wonderful . We have been driving VW for the last 10 years. And this dealer Mr. Gerry Naegeti became our friend and most helpful.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Don’t really have the time for all the BS I went through
03-13-2025
Thank you so much for the feedback. We are very sorry that your experience with us did not go well. We would love to hear more about it and see if there is anything we can do for you.
TYPE:ServiceMODEL:TaosYEAR:2022
I have a Taos S model (does not have adaptive cruise control) They tried to charge me $350 for aligning my tires for adaptive cruise control. INSANE thieves. If you’re going to try to rip somebody off, at least make sure their vehicle has the feature you’re trying to scan them with. Idiots Got a discount for my oil change and a car wash (my vehicle came back smelling like weed) so my service consultant offered me an air freshener. I can’t wait to get rid of this car and never deal with VW garbage humans and vehicles again
03-13-2025
Thank you so much for the honest feedback. We will take this into very careful consideration moving forward to provide a better overall experience for you and our customers.