Average Score (393 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

393 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Frank J.05-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone there was very helpful.

  • Robert S.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff is on the ball, very attentive to your needs and highly professional. Promises made and kept!

    05-28-2025

    Thank you for your feedback Mr. Savino! We're happy to hear that our service department was attentive to your needs and highly professional. We greatly appreciate you and your business and hope you have an amazing week!

  • Elizabeth S.05-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Richard H.05-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Car buying is supposed to be fun and exciting - the attitude of the sales manager caused it to be stressful and uncomfortable

  • Clifford S.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    No complaints, good job. We’ll come back in the future.

    05-27-2025

    Thank you for your feedback Mr. Sears! We're happy to have provided you with an excellent service experience. We hope you enjoy the rest of your week and we can't wait to see you in the future!

  • Gina W.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Just an OUTSTANDING experience.

    05-26-2025

    Thank you so much for your feedback Ms. Weismiller! We're happy to hear that Nicole and our service staff were able to provide you with outstanding service! We greatly appreciate you and your business and hope you have a wonderful week!

  • Ana S.05-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Robert F.05-19-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Nicole was very nice and helpful.

  • William B.05-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Serge N.05-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Horrible communication. Had to call multiple times to find out status on vehicle being ready . Still have no clue what’s going on with inside crack on my stop lights and light bar( cracks are getting longer and bigger- do I have to have water inside for VW to do something??? SAFETY ISSUE !!!

    05-16-2025

    Thank you for your feedback Mr. Nash. We are sorry to hear that there has been no communication to you with the issues happening with your vehicle. We will address your concerns.