TYPE:ServiceMODEL:TiguanYEAR:2024
Your customer service is outstanding, Nichole at the front desk is very kind and professional. I have had the pleasure of working with her in the past, always very good at her job.
Average Score (393 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
06-03-2025
Thank you for your awesome feedback! We're happy to hear that Nicole and our service staff were able to provide you with outstanding customer service! Our goal is to always provide a positive experience to not only you but to any of our customers. We hope you have an amazing week and can't wait to see you again!
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:PassatYEAR:2020
Five stars for the service, and the price of the oil change. I wasn't pleased at the extra money charged for using a credit card. Like everyone runs around with $112 dollars in their wallet!
06-02-2025
Thank you for your feedback Ms. Nelson! We're happy to have provided you with great service other than the surcharge on credit. We do apologize about the inconvenience of the surcharge on credit; we're hoping in the future to get rid of surcharges.
TYPE:ServiceMODEL:ID.4YEAR:2023
service was fast and easy
05-31-2025
Thank you for your feedback Mr. Hachigian! We're glad to have provided you with a fast and easy service experience! We greatly appreciate you and your business and can't wait to see you on your next visit!
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
They really showed me alot of love!!!! I appreciate everybody who played a part in my buying experience!
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2025
They installed the equipment that was ordered to my satisfaction - However, when I checked the tire pressure in two tires it was 47 psi and it is supposed to be 35 psi - also I am waiting to hear when my trailer hitch will be installed which was included in my purchase agreement (verbal commitment by sales manager) I NEED THIS HITCH !!!
05-31-2025
Thank you for your feedback Mr. Hinton. We're happy that your service advisor Nicole was great and easy to work with. We will look into the trailer hitch that you're suppose to be receiving and reach out to you. We hope you have a great weekend!
TYPE:SalesMODEL:AtlasYEAR:2025
Jared in sales was a rockstar. He answered my questions, was prompt and direct, didn't give me a runaround. Super professional and delivered. Dan in financing was awesome to deal with as well. Great demeanor and honestly his knowledge/tips/tricks helped me land the best deal. Thanks y'all
TYPE:ServiceMODEL:JettaYEAR:2024