Average Score (393 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

393 Ratings

4.6 Average

Models
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  • Robert H.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Patrick M.06-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Fast service and friendly staff.

    06-20-2025

    Thank you for your feedback Mr. Melanson! We're happy to hear that our service staff was friendly and fast. We greatly appreciate you and your business and hope you have a wonderful weekend!

  • Patsy P.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Joan H.06-18-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    My service was great. I took my car in for its 1st service and couldn't be happier. I was able to get an appointment right away. My service advisor Nicole was wonderful. She was knowledgeable and has great customer service skills.

    06-18-2025

    Thank you for your feedback Mrs. Hess! We're happy to hear that your first service visit with Nicole was wonderful! We greatly appreciate you and your business and can't wait to see you again soon!

  • Franklin F.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My rating is a five star. You treat me as a special customer and always has.

    06-17-2025

    Thank you for your feedback Mr. Flud! We're happy to hear that you were treated as a special customer; we strive to treat you and every customer as special! We hope to see you soon for your regular maintenance and hope you have an awesome week!

  • Melinda W.06-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nicholas B.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fast and had a part for a broken fan button in stock.

    06-16-2025

    Thank you for your great feedback Mr. Bowman! We're glad we were able to repair your vehicle same day without having to order parts. We will relay the information regarding the tire rotation. We hope you have a wonderful week!

  • Robert N.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Informed me what would be completed, asked me if I needed anything else, offered a couple things, I refused, no pressure

    06-16-2025

    Thank you for your feedback Mr. Newton! We're happy to have provided great service to you with no pressure. We greatly appreciate you and your business and hope you have a wonderful week!

  • Monte F.06-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Thanks for helping me get a new Taos. I really like the car and Mike was a great salesman to work with.

  • Aaron D.06-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent help, great people!

    06-13-2025

    Thank you for your feedback Mr. Dove! We're glad to have provided you with excellent help from our service department. We hope to see you again for your regular maintenance!